Product Care

All jewellery stocked on Collective & Co. is very delicate, as each piece is made by hand. Please take note of the following guidelines for handling your jewellery pieces so you may be able to preserve their original quality and enjoy them for many years to come. 

Each item of fine jewellery comes with either a suede pouch or a jewellery box, and we highly recommend you store your jewellery in this packaging all times when not in use, as it will help to slow down the natural tarnishing process.

Put your jewellery on last to avoid any contact with hairsprays, perfumes or lotions. Take your jewellery off first, before your clothing to avoid any snagging or damage. Never sleep, bathe or swim with your jewellery. 

After each wear, wipe the metal surface gently down with the suede pouch if provided, or a soft cloth and store it inside the pouch or jewellery box, in a location that is away from direct sunlight, moisture, air conditioning and heat. 

Jewellery with gemstones and pearls should only be wiped very gently with a damp cloth, as they are unable to withstand cleaning agents, polishing cloths and ultrasonic cleaners. Gemstones are porous and as a result of this they are able to absorb anything. It is important to avoid any direct contact with water, chemical liquids, perspiration, lotions, detergents and perfume. These pieces should also be kept DRY at all times during wear and should be stored away in a cool dry place in their suede pouch. Gemstones can also scratch, chip or break if dropped, so be careful when taking on and off pieces with gemstones. 

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