Please note: our made-to-order deadline for delivery in 2025 is 30 Nov. Orders placed on made-to-order jewellery after 30 Nov will be processed from Jan 2026. Last day to shop ready-to-ship jewellery for 2025 delivery is 12 Dec!
Our jewellery is made to be worn, so basic wear and tear is expected.
Please reach out to hello@collectiveandco.co.za with your order number and a photo of the damaged item to receive a way forward regarding the repair of the item. We will assess and make a decision on a case-by-case basis.
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